Japanese for the client. English for your firm.
The multilingual capability applies to the client-facing intake conversation. NILA's firm dashboard, onboarding, support, review workflow, and structured output are currently in English.
This page describes the multilingual client conversation. It does not represent NILA as a fully Japanese-localized application for the firm's staff.
A Japanese client-intake example
NILA
昨年、賃貸収入を申告されています。今年もその物件を所有していますか？クライアント
はい。8月にもう1件購入しました。NILA records the newly mentioned property, updates the checklist, and provides an English fact summary for the tax professional to verify. It does not provide a filing recommendation to the client.
How Japanese client intake works
- Your firm sends the client a secure browser link.
- The client answers intake questions in Japanese and uploads documents without installing an app.
- NILA asks follow-up questions when a response or prior-year item indicates a change.
- Your team reviews the structured briefing, checklist, and document status in English.
- A CPA approves the information before generating a supported export.
Best fit
- CPA and EA firms serving Japanese-speaking clients
- Practices supporting expatriate or internationally mobile households
- Teams replacing email chains and English-only organizers with guided intake
- Firms that require consistent English reviewer output
Pricing
There is no language surcharge. Plans start at $125/month or $1,200/year for up to 150 active clients. 7-day free trial. No credit card. No credit card required.